All of our jewelry is handmade. Some pieces use natural stones which means that each piece can vary slightly from one another. Due to the nature of the jewelry, exposure to water, perfume, hairspray, lotion and other similar elements is not recommended and can change the appearance. Jewelry should not be worn in the shower, the pool or to the gym. We recommend storing your jewels in a sealed plastic bag when they are not being worn.
DO NOT USE JEWELRY CLEANER - The plating can be damaged from contact with anything containing alcohol and derivatives.
We will only repair pieces of Blu Aura jewelry which were purchased off of our retail website and wholesalers. For repair inquires please contact customer service at firstname.lastname@example.org or 516-362-6258.
If you have any questions at all, please contact email@example.com and we will be happy to help you.